What is GCMS?

The Global Case Management System (GCMS) is an internal system used by CIC (Citizenship and Immigration Canada) to process all types of visas applications and other requests for applicants worldwide. This includes applications for study permit, visitor visa, citizenship, Express Entry, etc.

How does it help?

Study permit - If you have been refused a study permit then the GCMS notes will have the detailed notes written by the visa officer who worked on your case.These notes are very helpful for improvement incase if you plan to reapply. Most common points indicated would be any missing documents, background check, notes about insuffucient funds, any concerns regarding your academic background or any documents you have already submitted.

Permanent Resident/Visitor Visa - Similar to the study permit, if your application has been refused, you can see the notes of the visa officer and appeal/reapply. If your application is still in progress then you would be able to see the update on your security check, medical check, officer's review on your eligibility, any comments for documents requested.